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EnGenius Enpower Program

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Teletronics RMA process:

**Teletronics handles all RMA’s directly

RMA Instructions

Teletronics' warranty service program gives its customers the option to return the product for repair, exchange or refund. Please follow these important steps when returning products.

  1. Fill out the Form: Download the form and fill it out in entirety.
  2. fax the form: (301)309-8851 or email to RMA@teletronics.com to obtain an RMA number
  3. RMA number will be issued. If you don’t hear back within 48 hours call (301)309-8500 ext. 138
  4. Send the RMA with the RMA number clearly written on the package.

 

How to avoid RMA delays:

  1. Please provide a copy of the purchase invoice and provide the date of purchase in your RMA form.
  2. All Out-of-Warranty cases MUST be charged by a valid credit card.

 

Download the Teletronics RMA form here