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Return Materials Authorization (RMA) Request Form

You MUST read Streakwave's terms and conditions before submitting this form. This form will be processed by our Returns department in the order received.

All products being returned under this RMA must be shipped PREPAID. If the repair is under warranty, Streakwave will return the product to the customer, within the 48 continental US, Ground Service at no charge. Expedited shipping methods, international shipping and custom fees are charged to the customer. For non-warranty items customer pays for all return shipping costs.

ALL products being returned for credit must be in the original box with all accessories and in NEW, UNUSED condition with the factory seal intact. To ensure product remains in good condition, do not use the product box as the shipping box, repackage in another box with appropriate packing materials. Contents of the package not matching the information on the RMA form will be cause for return of ALL equipment. Items being returned for a sales credit are subject up to a 25% restocking fee subject to Streakwave return policy.

YOU WILL RECEIVE AN APPROVED RMA # BY EMAIL AFTER THIS FORM IS RETURNED AND REVIEWED BY THE RMA DEPARTMENT.

Send all returns, with the RMA number clearly marked on the outside of the box or shipping label to:

Streakwave
RMA Department, (your RMA # goes here)
840 Jury Ct.
San Jose, CA 95112

Your request for an RMA number will be issued within 72 hours of receipt of this request form or you will be contacted for more information. You must be issued an RMA number before returning goods. If you have questions please contact us.

Part 1 - Company Info

* Required Fields
Company: E-Mail:
Name: Phone:
Title:   Fax:
Address 1:   Website:
  Address 2: Country:
City:      
State/Province:      
Zip/Postal Code:      

Part 2 - Product Info

This section must be completed accurately for each product being returned to avoid delays in processing


Streakwave Invoice: Part Number: Serial Number:
Reason For Return:
I have read and understand Streakwave's terms and conditions:

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