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Return Materials Authorization (RMA) Request FormBy submitting this form you acknowledge and agree that Streakwave's terms and conditions govern this return. All products being returned under this RMA must be shipped PREPAID. If the repair is under warranty, Streakwave will return the product to the customer, within the continental US, using Ground Service at no charge. Expedited shipping methods, international shipping costs, custom fees, and duties are the sole responsibility of the customer. For non-warranty return the customer is responsible for all related shipping costs. ALL products being returned for credit must be in the original box with all accessories and in NEW, UNUSED condition with the FACTORY SEAL INTACT. To ensure that the product remains in returnable condition, do not use the product box as the shipping box. You must repackage in another box with appropriate packing materials . Contents of the package not matching the information on the RMA form will be cause for return of ALL equipment. Items being returned for a sales credit are subject to a restocking fee of up to 25% or may be refused for refund subject to Streakwave return policy and terms of sale. IF APPROVED YOU WILL RECIEVE A RMA # BY EMAIL AFTER THIS FORM IS RETURNED AND REVIEWED BY THE RMA DEPARTMENT. Your request for an RMA number will be issued within 72 hours of receipt of this request form or you will be contacted for more information. You must be issued an RMA number before returning goods. If you have questions please . |
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